The project

Bearing in mind the context of the Great Resignation, this research report was designed to gain insight into how the pandemic changed the way people feel about their jobs and about work —what they like, what they don’t like, what they’d change, what makes their jobs enjoyable—and to ultimately come to an understanding of what a more sustainable, more human way of working might look like in the future. It explores opportunities for how the insurance industry can rethink its place in the employee benefits landscape and offer more value to employees.

My role

As the project lead I ...

• designed the research, including writing and fielding the survey

• conducted desk research on changing worker attitudes after the pandemic

• conducted the research analysis, formulated insights, and collaborated with a strategist to uncover opportunities for insurers

• collaborated with a designer to develop creative direction, layout the report, and design inforgraphics

• wrote the report